Frequently Asked Questions (FAQs)
1. Do I have to be 21 or older to attend?
Yes. All guests must be 21 years of age or older. Guests under 21 will not be admitted, and tickets are non-refundable.
2. What is the refund policy?
All ticket sales are final. Tickets are non-refundable.
3. Are dressy sneakers or tennis shoes allowed at the Gala?
No. Dressy sneakers or tennis shoes are not permitted. Guests who do not meet the dress code will be denied entry.
4. Is a neck tie required for the Gala?
Yes. All men are required to wear a tie. Guests not properly dressed will be denied entry.
5. Are vegetarian or vegan meal options available at the Gala?
Yes. Vegetarian and vegan options are available upon request. Please send an email request to squareandtrowelclub@gmail.com after purchasing a ticket. Reference your registration confirmation number, table number and full name of the purchaser in your email request.
6. What should I do if I can't locate my digital ticket?
Please send an email to squareandtrowelclub@gmail.com. Reference the full name of the purchaser and table number in your email and the confirmation email can be resent to the purchaser.
7. What is the event layout and seating arrangement of the Gala?
The Gala is a reception-style experience held in one large ballroom. All guests are assigned a seat at a designated table to ensure guest comfort and efficient use of space.
8. Is parking available at Martin’s Crosswinds?
Yes. Complimentary parking is available at Martin’s Crosswinds.
9. When does shuttle service begin from the hotel?
Shuttle service begins at 8:00 PM, transporting guests from the Crowne Plaza to Martin’s Crosswinds.
10. How often does the shuttle run?
Shuttles run continuously between the hours listed below:
8:00 PM – 10:30 PM from Crowne Plaza to Martin’s Crosswinds
11:00 PM – 1:30 AM from Martin’s Crosswinds to Crowne Plaza
11. What time is the last shuttle from Martin’s Crosswinds?
The final shuttle departs at 1:30 AM, returning remaining guests to the hotel.
12. Do I need to bring a printed ticket, or is mobile check-in accepted?
Printed tickets are not required. Mobile check-in is accepted.
13. Can I check in by name?
No. A ticket must be presented for scanning at check-in, either on a mobile device or printed.
14. What time do doors open?
Meet & Greet: Friday, April 24 at 7:00 PM
Gala: Saturday, April 25 at 9:00 PM
15. Is re-entry allowed?
Yes. Re-entry is permitted with an intact event wristband only.
16. Will tickets be available at the door?
Meet & Greet: Yes, tickets may be sold at the door until capacity is reached. (Electronic payment only - No cash will be accepted)
Gala: No, tickets will not be sold at the door.
17. Will guests be denied entry for not meeting the Gala dress code?
Yes. Guests who do not meet the dress code will be denied entry, and tickets are non-refundable.
